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1. What’s the difference between this low voltage dimmer and a regular dimmer?

It’s all about the power source! Our 12V LED Wall Dimmer Switch obviously uses 12 volts of DC power, the same kind of power that our LED light strips use! This makes them different than most switches, as they commonly use 120V AC power. Thanks to our low voltage wall switch dimmers using DC power, they can be wired into any of our standard DC power supplies.

2. So, how exactly do you set up the 12V LED Wall Dimmer Switch?

The setup is pretty standard, but you must have a power adapter, a set of LED light strips, and 2-18 AWG wire before you plan on setting up the low voltage dimmer. Though I imagine you probably already have either the adapter or the lights. First thing’s first, just hook up you power adapter to the your home/office/restaurant/skate park/congressional building’s AC power. Read the rest of this entry »

HitLights has recently launched a new website and we would like to invite you to check it out. It was redesigned specifically with our customers in-mind.  The new site allows better navigation between pages and more educational resources toassist throughout the LED product selection process. The sections below outlines the main features to look for on our new and improved site!

HitLights has designed a brand new website with more features to help navigation and get more LED educational resources to our customers.

Our New Logo

HitLights has revamped the current logo and tagline in order to convey our new scope. The overall mission of HitLights is to educate our community on LED, provide our customers full-scale solutions, and not just products, and provide excellent customer service along the way. Read the rest of this entry »

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Happy Veteran’s Day! Thank you to all of the U.S. veterans for protecting our country and our freedom. We, at HitLights, salute you!

Channel Switchers

-A break in the typical Q&A style-

We, at HitLights, know we aren’t the only name in LED. We also know you are a smart shopper, and you have probably checked around for prices and options on LED products. With all of the different options for LED light strips, LED light bulbs and LED Modules, selecting a brand and product can be quite difficult. Whether every LED product you’ve ever owned is a HitLights original, or you are just looking to learn about LEDs, we want to help you.

Most RGB LED light strips and accessories work together pretty well, most of them understand the same “language” so to speak. Every now and then though you might pick up an LED light strip that just doesn’t seem to mesh right with the other LEDs you’ve come to love. Read the rest of this entry »

1. What kind of LED do you recommend for Accent Lighting?

Ah accent lighting, a classic LED application, I recommend our 3528 LED light strips, but exactly what kind of 3528…that’s right! Depends on your project. Honestly, I should rename this series “Depends on your Project,” shouldn’t I? Anyway, as for finding which 3528 is best for you, it’s as easy as figuring out what you want to accent. If you’re looking to show off traditional styles with wood and softer features, then warm white strips are gonna be your choice. Now if modern is your thing, with stone and metal, then cool white will accent perfectly. Lastly, if you need to accent a party or other high energy gathering of pals and buddies, the RGB is more in line with your needs!

2. I need a brighter light for my workbench/craft area, do you have anything really bright?

Do we have anything really bright, frankly I’m hurt that you felt the need to ask. Yeah, we’ve got bright lights, bright lights for any application you could imagine. Our very brightest option is S35 Sunrise strips, seriously, these lights are bright as can be, trust me. Now if those are a bit too much, then we have a few other options. For a workbench/craft area you probably don’t need a full sixteen feet of light. If you do, send us some pictures because that’s a workstation we’re envious of. But if you don’t have an entire hobby shop in your home, then odds are a Light Bar should be a great fit for your work bench. They’re easily mounted and provided very even, bright light.

3. Can I put your lights in my pool? If so, which ones should I use.

Not all of our lights, in fact I’m going to discourage you from plugging in any lamps in your pool. LED bulbs or not, electricity and water aren’t a fun mix. Thankfully, we’ve got waterproof LED Strip Lights that we made just for you! Want to just brighten up your pool for a night swim? Try our waterproof 3528 HD Strip Light. Now if you’re having a pool party, or a garden soiree then hook up some waterproof dreaming strips to provide just the right kind of party light! We even offer Waterproof RGB Easy-Plug Kits!

4. I don’t need to submerge my lights but they need to stand up to the weather. What’s my LED?

Ask and ye shall receive! Weatherproof strips were designed with just your thought in mind! They’re perfect for anywhere that might be more high traffic or a bit more dangerous to a normal LED Strip. These bad boys are resistant to rain, wind, dirt, mild bumps, fog, cockroaches, brooms, and more! These strips are perfect for under eave lighting, kitchen applications, bathrooms, really anywhere that could be wetter than dry, but not wet as water, if you catch my drift. Weatherproof strips come in both Cool and Warm White, and Multicolor, we’ve got a Weatherproof Strip for you!

5. I want to use LED light strips but don’t like the look of them. What should I use?

Fair enough, everyone has their own aesthetic opinions and you’re certainly entitled to yours, and we came up with a solution to your conundrum: Aluminum channels. What the channels do is hide all but the light of your strip from sight by providing a sleek and slim fit around the LED Strip Light with a white diffuser, think of it like a snappy suit your light would wear to a fancy dinner party hosted by dignitaries for high class people, just like your Strip Light.

Thanks for reading this installment of our troubleshooting series, we truly hope it has been helpful. Have a question we haven’t answered yet? contact us at cole@hitlights.com and we’ll do our best to answer it in the next installment. Please remember that our customer service staff (customerservice@hitlights.com) is happy to assist you with any and all of your concerns, questions, and suggestions. If you want to call and talk with us, well that’s just fine too – (225)-304-0408!

The Troubleshooting Series is published on Fridays, please have questions submitted by the Wednesday beforehand if you want it answered in the next installment.

1. For amplifiers, is it better to have a lot of small adapters or one big one?

As I often find myself saying in these TSS’s, it really comes down to the project. I can’t give you a hard and fast rule that you should always follow, but I can give guidelines that should steer you down the right path! Getting to your question though, the deciding factor for a lot of customers is how many outlets you’ll have available for your project. If you have a lot of wall outlets to plug into, then using a small adapter for each amplifier is probably your best option! On the other hand, if outlets are limited, a big and beefy adapter is gonna be your best bet.

2. So you could wire amplifiers to the original power source?

Sure you can! Just make sure of a few things before you run off and put your whole project together. First thing to check, your adapter will need to be able to handle ALL your lights. I know that should be a “duh” statement, but things slip people’s minds all the time, so better safe than sorry. Also, since you’ll be needing amplifiers, you’ll have to make sure that you have the wiring necessary to connect your amplifiers all the way back to your original power source. We don’t want you to get everything set up then realize your wiring is a foot short and won’t reach back to the adapter!

3. What if I have both High Density and Regular strips together?

You can follow the same rules addressed in part one, 1:1 amplifiers to High Density strips, 1:2 amplifiers to regular density strips. However, if you’re using the lights in lengths that are less than sixteen feet at a time or are alternating HD, RD, HD, etc. things can get a bit more complicated. In situations like that trial and error is more effective than a hard rule. So if you’re gonna be mixing and matching the HD and RD strips then it’s better to use amplifiers where you see your strips begin to dim so that you can fine tune your project to you!

4.  Do light bars need amps?

It may come as a surprise, but yes they do! Well, actually, you’re asking about it, so maybe it wasn’t a surprise to you…Anywho! It is a much less common concern seeing as the light bars are so much shorter than their strip light companions. However, just like the strips, they do need amplifiers, one per sixteen light bars! So remember, if you’ve got that many light bars all in the same chain, you’ll need an amplifier if you want to keep extending the light chain!

5. If I use more amps than needed will that improve quality?

I like your thinking, and in this case, you’re totally correct, more amps than needed will improve quality…a bit. It’s actually so little of an improvement you probably wouldn’t be able to tell with your human eyes. So we don’t recommend using more amps than needed. Just stick to the 1:1 HD ratio and 1:2 RD ratio and you’ll be golden.

Thanks for reading this installment of our troubleshooting series, we truly hope it has been helpful. Have a question we haven’t answered yet? contact us at cole@hitlights.com and we’ll do our best to answer it in the next installment. Please remember that our customer service staff (customerservice@hitlights.com) is happy to assist you with any and all of your concerns, questions, and suggestions. If you want to call and talk with us, well that’s just fine too – (225)-304-0408!

The Troubleshooting Series is published on Fridays, please have questions submitted by the Wednesday beforehand if you want it answered in the next installment.

1.  Why would I need an amplifier for my LED Light strips?

For simple projects, odds are you don’t need an amplifier! Here’s the thing though about LED strip lights, running a lot of them together (regular or high density) can result in some dimming along the line. What the amplifiers do is ensure consistent color, clarity, and especially brightness for your installations! For regular density strips we recommend an amplifier after every two spools (or thirty-two feet, it’s the same, we swear) as the further your lights get from their power source the more likely they are to experience dimming. Now if you’re using high density strips, you’ll need to use amplifiers more frequently, twice as frequently to be exact. For every high density strip you use after the first one, you’ll need an amplifier. So your setup would be HD strip, amp, HD strip, amp, HD strip, etc. Think of it like a big LED sandwich.

2.  How do I set them up?

Read the rest of this entry »

Round 2! A counterpart to Last Week’s TSS

 

R108 Controller 1. How do I sync an R108 remote to an R108 receiver?

Kicking things off simple and standard, great opening question. First things first, you’ll want to unplug your R108 receiver. Trust me! I know that doesn’t make a whole lot of sense right now, but hang tough, it’ll all come together shortly. Next step, plug the receiver back in. Now quick! Within five seconds of plugging the receiver in, press and hold the “Speed+” and “Speed-” brightness buttons. See, I told you it would make sense if you gave it a chance! Last step, check and make sure your LEDs flash a few times to report a successful synchronization.

2. How many R108 receivers can I synchronize together?

We’ve run the tests, double checked the numbers, fired the first set of testers, promptly rehired them, tested again, and now we can answer you. At least ten receivers can be synchronized together. However, that isn’t to say that more receivers aren’t possible. As far as we know, you could sync all the receivers in existence together if you have the patience. Sadly, that’s not something we’ve done. What does that mean for you though? It means that all the receivers you do have synchronized together can be turned on or off and dimmed or brightened together!

3. Why when I hit the power button do some receivers turns on and others turns off?

Read the rest of this entry »

R106 Controller1. How do I sync an R106 remote to an R106 receiver?

Kicking things off simple and standard, great opening question. First things first, you’ll want to unplug your R106 receiver. Trust me! I know that doesn’t make a whole lot of sense right now, but hang tough, it’ll all come together shortly. Next step, plug the receiver back in. Now quick! Within five seconds of plugging the receiver in, press and hold the “25%” and “100%” brightness buttons. See, I told you it would make sense if you gave it a chance! Last step, check and make sure your LEDs flash a few times to report a successful synchronization.

2. How many R106 receivers can I synchronize together?

We’ve run the tests, double checked the numbers, fired the first set of testers, promptly rehired them, tested again, and now we can answer you. At least ten receivers can be synchronized together. However, that isn’t to say that more receivers aren’t possible. As far as we know, you could sync all the receivers in existence together if you have the patience. Sadly, that’s not something we’ve done. What does that mean for you though? It means that all the receivers you do have synchronized together can be turned on or off and dimmed or brightened together!

3. Why when I hit the power button do some receivers turns on and others turns off?

Odds are, some lights were already turned on when the others got synchronized, it’s a common problem and happens a lot when people sync for the first time. To resolve the issue, press the power button some strips are turned on and the others are turned off. Then unplug the receivers that are turned off. Now press the power button again to turn them all off. With everything turned off, plug all the receivers back in. Finally, hit the power button and all your lights should come on together!

4. How far away can I be from my receivers?

A first down in football, sixty percent of the distance you should dig a latrine from your camp site, three stories, 4.235 Shaquille O’Neals laying end to end, what I’m trying to say here is thirty feet. Hopefully you learned at least one cool fact about thirty feet, I’m betting it was the latrine one, you could probably assume around four Shaqs would be thirty feet. Anyway, you can also use your remote through walls, as long as they aren’t made of metal, not even Shaq can work through walls, but your R106 can!

Thanks for reading this installment of our troubleshooting series, we truly hope it has been helpful. Have a question we haven’t answered yet? contact us at cole@hitlights.com and we’ll do our best to answer it in the next installment. Please remember that our customer service staff (customerservice@hitlights.com) is happy to assist you with any and all of your concerns, questions, and suggestions. If you want to call and talk with us, well that’s just fine too – (225)-304-0408!

The Troubleshooting Series is published on Fridays, please have questions submitted by the Wednesday beforehand if you want it answered in the next installment.

1. Are all of your light bulbs dimmable?

I can’t say they all are because that would be a lie, and I’m sure you’d rather hear the truth. However, most of our bulbs are dimmable, so rejoice! I could break down the list of dimmable vs. non dimmable here, but every bulb listed on our website will point out whether that bulb is or is not dimmable. So if there’s a bulb you like, give its page a check, odds are it’ll be dimmable! I wish all of our bulbs were dimmable, but making LEDs compatible with AC dimmers is a difficult, and expensive, endeavor. This is because LEDs require special components to dim their light evenly when hooked up to AC dimmers. Now while most of our bulbs are dimmable they may not work with all dimmers and fixtures. If you find that to be the case after receiving your order, contact us! We’ll be happy to work things out with you!

Leviton's website has a page just for LED-compatible dimmers!

Leviton’s website has a page just for LED-compatible dimmers!

2. What kind of dimmers are best to use with dimmable bulbs?

Best is always going to vary from project to project, but two popular dimmer brands are Lutron and Leviton. These brands are compatible with most, but not all, dimmable LED bulbs so picking one of them should work for you! As for dimmers in general though, LED bulbs tend to have a few issues with digital dimmers and some early model incandescent dimmers, so if possible try and avoid them. The good news is that most LED bulbs will work with the popular dimmers that are being sold right now. Like I mention above though, if your HitLights bulbs don’t work with your dimmers, send them back in seven days for a full refund and we’ll work out the problem together!

The remote control for color-changing LED light bulbs can control the brightness!

The remote control for color-changing LED light bulbs can control the brightness!

3. Can I dim bulbs with a remote? or an App?

Yes! Kind of! While our LED bulbs don’t off super sci-fi space tech integration with smart phone/tablet apps yet, we’re pretty sure that not too far down the road that’ll be a pretty standard feature. However, all of our color changing LED bulbs do use a remote control for dimming! So there’s that kind of I mentioned a couple sentences back. For now, instances of wireless dimming are few and sort of far between, but science is on it, and science won’t let you down.

4. Do dimmable bulbs last longer?

Dimmable bulbs in general don’t tend last too much longer than their non-dimming counterparts. While it is true that the dimmable bulbs are built with more expensive components, they have the same ball park lifespan as our regular bulbs, around fifty thousand hours. So while the dimmable bulbs last about as long as non-dimmable bulbs, they still last an incredibly long time.

5. How dim can a dimmable LED bulb get?

Led Bulbs can get so dim…wait, I don’t think that’s a reference anyone will get anymore. Anyway, Dimmable LED bulbs don’t exactly slide comfortably up and down the zero to one hundred percent scale. Dimmable LED bulbs can only dim down to around twenty-five or thirty percent brightness, any lower and most simply shut off. So unfortunately  your LEDs won’t dim down to just a glowing ember, but twenty-five percent is still pretty darn dim if I do say so myself.

Thanks for reading this installment of our troubleshooting series, we truly hope it has been helpful. Have a question we haven’t answered yet? contact us at cole@hitlights.com and we’ll do our best to answer it in the next installment. Please remember that our customer service staff (customerservice@hitlights.com) is happy to assist you with any and all of your concerns, questions, and suggestions. If you want to call and talk with us, well that’s just fine too – (225)-304-0408!

The Troubleshooting Series is published on Fridays, please have questions submitted by the Wednesday beforehand if you want it answered in the next installment.

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