FAQ: Frequently Asked Questions

All of the information out there about LED light strips and LED light bulbs can get overwhelming at times. Our goal at HitLights is to not only be your source for LED lighting products, but to educate you and answer all of your questions. The Frequently Asked Questions page is a collection of common questions we receive about LED light strips and bulbs on a regular basis. 


What do I need to install my LED light strips?

To use our LED light strips, you need to first have a 12V DC power source. If you don’t already have one, HitLights sells adapters that convert the 110AC power in a U.S. outlet, to a usable 12V DC current. If you have one of our LED color changing light strips, you will need a controller to change the color of the strip. We also have other options for controllers, dimmers and power adapters in our LED Light Strip Accessories section. All of these accessory options will help you get the most out of your strip light.


Can I cut my LED Strip Lights?

All of our LED Strip Lights, with the exception of our Dreaming Strip, can be cut after every 3rd LED chip. If you decide to cut an IP 67 (Waterproof) strip, you will have to place a waterproof cap on the end of the strip to keep the strip waterproof.


How do I connect cut strips together?

To connect HitLights LED light strips after they have been cut, follow these steps:

1. Determine if you have an SMD 3528 (Luma5), SMD 5050 (Luma10) or S35 (Luma20) strip. 

    (Note:  RGB Color Changing Light Strips are SMD 5050 or Luma10.)

2. Select the proper connector from our LED Wiring and Connectors section. (If you are using an SMD 3528 (Luma5) High Density Light Strip, please use our SMD 3528 (Luma5) High Density Strip-to-Strip Connector).

3. Take the cut end of your strips with the copper pads and slide them under the connectors. Make sure that you align the positive side of the strips. (Look for 12V+)

4. Turn on your light strip to make sure you have a good connection.
      - If you do, then go ahead and close the connectors.
      - If you don’t, then leave your lights on and keep trying to make a connection. (If you have an RGB Color Changing Strip, then set your strips to white while you make this connection).


Can I use a battery to power the light strips?

Yes, you can power our light strips with any 12v power source. You also have the option of purchasing our 3800mAh and 6000mAh Rechargeable Battery Packs for LED Light Strip and Bars. 


How can I connect LED light strips to my car?

We offer a cigarette lighter-to-DC plug that will plug directly into either your 3528 (Luma5) LED light strip, or your SMD 5050 (Luma10) color changing strip controller (which would then plug into your strip).


Can I solder the LED Strips?

Yes, you can solder wire to any of the copper ports to connect strips together.

Can I use LED light bulbs outdoors?

We do not recommend using our household LED light bulbs in areas that will get too humid or wet. If you use your LED bulb outdoors, make sure you are not going to let them get abused by the elements. We do offer a line of floodlights that are suitable for outdoor use. You can find them here: https://www.hitlights.com/led-light-bulbs-and-fixtures/flood-spot-lights.html.

How do I hang the IP 67 (Waterproof) LED light strips?

Our IP 67 LED light strips do not have the 3M adhesive on the back of them like our other strip options. You will need to mount  waterproof light strips with HitLights mounting clips or zip ties. If you would like to purchase adhesive to go along with your IP 67 strips, we sell this adhesive seperately: /led-light-strip-accessories/mounting-accessories.html.


Can I use regular wiring to connect the LED light strips?

Yes! Our LED light strips can be directly wired with any wire 22-gauge or larger! This means that the most common electrical wires can be used to connect our LED strips. The wire can be directly soldered to the copper ports where the LEDs are cut.  

How long do the LED light strips last?

Our LED strips are expected to last for over 25,000 hours of use. If you use your LED light strips for 3 hours a day/7 days a week, they will last over 22 years. Our LEDs also come with a 2 year warranty. We will replace your light strips if you experience any problems within this warranty period.

How do I calculate the amount of power I’ll need to use for my LED light strips?

Our LED light strips vary between 24 and 72 watt power requirements. Every strip on the site has its wattage listed. When selecting a power adapter, simply add up the combined wattage you need for all of your strips! The watts required are also proportional to the length of the strip you are using. For example, using 1 foot of our 16.4 ft., 72 W spools will draw roughly 1/16th of 72W, or 4.5W.

What’s the difference between UL and non-UL HitLights products?

UL products are mostly used among professionals who prefer high-quality components. Our UL LED light strips and bulbs carry the official UL mark for quality and their components ae of higher standard than non-UL. 

What is UL? UL stands for Underwriters Laboratory and is one of the world's largest and most respected consumer safety organizations. When you see the UL logo on lighting packaging it means that product has undergone extensive testing to ensure that it is safe to use by the consumer.

Can I use the same remote for multiple lights?

Yes, one infrared remote can control multiple receivers/bulbs. For example, 4 different S Series multicolor LED light bulbs can all be controlled with only one of the remote control!

How long are the LED light strips?

We sell LED light strips in spools of 16.4 Ft (5 meters).

Can I connect a single-color LED light strip with a color-changing, multicolor LED light strip?

No. HitLights color-changing (multicolor) LED light strips use 4 connections, as opposed to the 2 (+/-) connections on our single-color SMD 3528 (Luma5) LED strips. For this reason, color-changing strips require a controller and cannot be connected to single color SMD 3528 (Luma5) strips.

 What is the difference between indoor/weatherproof/waterproof LED light strip options?

Indoor LED light strips can resist some dirt, dust and minor contact with water. They WILL NOT handle serious amounts of water and dirt. Weatherproof LED light strips can resist wind and splashes of water, but cannot be submerged underneath water for long periods of time. Waterproof LED light strips are robust and can be submerged underwater. 

How long will LED lights last?

According to energystar.gov, “The useful life of LED lighting products is defined differently than that of other light sources, such as incandescent or CFL. This is because LEDs typically do not “burn out” or fail. Instead, they experience lumen depreciation, where the amount of light produced decreases and light color appearance can shift over time. Instead of basing the useful life of an LED product on the time it takes for 50% of a large group of lamps to burn out (as is the case with traditional sources), LED product “lifetime” is set based on a prediction of when the light output decreases to 30 percent.”

A typical LED light's lifetime is 25,000-50,000 hours. The lifetime rating depends on the bulb, how long you run your lights on a daily basis and how many times you switch on and off. This is approximately 10 times longer than a typical CFL and 50 times longer than a traditional incandescent light bulb.


How quickly will I start saving?

How quickly you can expect to start seeing energy and cost savings depends on your light usage. The amount of time it takes to recoup the cost of an LED will vary on a few things, such as wattage amounts and total hours used. For example, if you replaced 20 60W household incandescent light bulbs for 20 of our 5W Paradiso Filament Series LED light bulbs, you would save $345.00 a year (when ran at 8 hours a day, 7 days a week, 56 weeks a year).

Want to see how cost savings for your replacement investment in LED adds up? Use this annual energy savings/ROI calculator to figure out your cost savings now: http://www.ushio.com/support/roicalculator.htm.


How bright are LEDs?

To determine the brightness of an LED, the Lumen count (units of light per output) is the most relevant factor. On a traditional bulb, Watts have been assumed to determine the brightness, but wattage is only really measuring how much power it takes to light a light bulb. Don’t go by the wattage when determining brightness, look for the lumen count.


Can I dim my LEDs?

Most of the LED bulbs on our site, excluding the Paradiso Filament Series, are compatible with high voltage dimmers. LED strip lights can be dimmed using a low-voltage dimmer (available through HitLights) or a dimmable driver (not available from HitLights). HitLights only offers low-voltage (12V) in-line dimmers. For low-voltage wall-dimmers, we recommend Lutron.com. For dimming strips using a high-voltage wall dimmer, you can use a 12V DC dimmable driver (which acts as your power adapter). For dimming strips using a high-voltage wall dimmer, you can use a 12V DC dimmable driver (which acts as your power adapter).   What about the wall dimmer?  Go to this page for additional information: https://www.hitlights.com/led-accessories-12/controllers-dimmers.html.

Still Need Help? You can contact customer service directly at 855.768.4135 or via e-mail at customerservice@hitlights.com.


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